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WozaWoza Privacy policy

WozaWoza Online Privacy Policy

Effective Date: 01 April 2025

Website: www.wozawoza.co.za

At WozaWoza Online, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform, services, mobile applications, and interact with our ecosystem.

1. Information We Collect

1.1 Personal Information

When you register or interact with our platform, we may collect the following:

  • Full name
  • Contact details (email, phone number, WhatsApp)
  • Address & location data (for deliveries or verification)
  • Business registration information (CIPC, Tax number, etc.)
  • Bank/payment details (for vendor payouts or purchases)

1.2 Usage & Technical Information

  • IP address and browser type
  • Device information and geolocation
  • Activity logs and transaction history
  • Cookies and tracking data (for analytics and personalization)

2. How We Use Your Information

We use your information to:

  • Provide access to your vendor/customer account
  • Process transactions, deliveries, and customer support
  • Facilitate verification via WozaWoza Verified
  • Improve platform features, security, and user experience
  • Communicate updates, offers, or newsletters
  • Comply with legal or regulatory requirements

3. Sharing Your Information

We may share information with:

  • Trusted service providers (e.g., payment gateways, delivery partners)
  • Government regulators for compliance (e.g., SARS, CIPC)
  • Third-party integrations (e.g., Google Analytics, AI tools)
  • Vendors, when you make purchases or inquiries We do not sell your personal data to third parties.

4. Data Security

WozaWoza uses industry-standard encryption and security protocols to protect your data. Access to personal data is restricted to authorized personnel only.

5. Your Rights

You have the right to:

  • Access and update your information
  • Request deletion of your account/data
  • Withdraw consent at any time
  • Object to data processing for marketing purposes To exercise these rights, email us at: admin@wozawoza.co.za
6. Cookies & Tracking

Our site uses cookies to:

  • Personalize user experience
  • Track browsing behaviour
  • Provide targeted content and advertising You may opt out or manage cookie settings in your browser.

7. Data Retention

We retain personal data only as long as necessary for:

  • Service delivery
  • Legal obligations
  • Fraud prevention or dispute resolution

8. Cross-border Transfers

Where applicable, your data may be processed in countries outside of South Africa or your home country, subject to protective safeguards.

9. Third-party Links

Our site may link to third-party platforms (e.g., social media, payment gateways). We are not responsible for their privacy practices.

10. Policy Updates

This policy may be updated from time to time. We will notify users via email or on-site banners. The latest version will always be available on our website.

11. Contact Us

For questions, complaints, or data-related requests:

Email: admin@wozawoza.co.za

Address: Notwani Ave, Gallo Manor, Sandton, 2191